![]() Please read these Terms of Sale carefully. The Terms of Consignment and Terms of Sale are available at our saleroom on request. Details can be found below, also we can offer longer storage periods.īoth the sale of goods at our auctions and your relationship with us are governed by the Terms of Consignment (primarily applicable to sellers) the Terms of Sale (primarily applicable to bidders and buyers) and any notices displayed in the saleroom or announced by us at the auction (collectively, the “Conditions of Business”). We are still offering additional images, videos and condition reports by emailing us at this is a live auction not open to the public we are operating a cashless and contactless payment policy, we can only accept BACS settlement or UK Debit Card payments over the telephone prior to collection. Viewing for all auctions strictly by appointment from Monday 19th July to Monday 26th July 10:00-16:00. Give us a shout… we’re here to help! If you need a different size or changed your mind on the style and you are interested in returning an item in exchange for something else on the site contact and we'll be glad to help you exchange your purchase or issue a store credit.Please note this is a non-attended auction. In these rare cases, Goldmine Mag will pay return shipping and provide a cash refund if requested. If you received the wrong product from Goldmine Mag, or if it arrives defective or damaged in transit, please contact within 7 days of receipt so we can resolve the problem. damaged or lost in transit, shipping error, etc) please contact us as soon as possible and our team will resolve the situation for you. If you discover a service failure related to any international shipments (e.g. Goldmine Mag is not responsible for packages that are shipped by other means. We recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. We do accept returns from Canada, but Goldmine Mag does not pay for International return shipping at this time. You will be notified when your return is processed via an email to the email address provided during the transaction. *Please include the original shipping label or note with your FULL NAME, ORDER NUMBER, and WHAT WE CAN DO TO HELP (exchange or return). If return tracking shows that your item was shipped before the 14-day deadline, your return will be accepted. Without tracking, Goldmine Mag is not responsible for lost or missing returns. We recommend you use a shipping service with tracking and/or insurance, as this will provide you with evidence of the return in the event that your package is lost in transit. If your return is not received by the appropriate date then it will not be accepted. Include a note with your Name, Order Number, and Instructions for your return/exchange (otherwise you'll automatically be issued Goldmine Mag gift card).ALL returns MUST be in the original packaging.We cannot accept returns that smell like cigarette smoke, have animal hair on them, or show any wear or tear.NOT HAVE BEEN WORN, ALTERED, WASHED OR DAMAGED. ![]() If this occurs, in order to provide you with a return label you must contact with your order number and an explanation of the issue. ![]() Goldmine Mag is not responsible for return shipping cost on any returns or exchanges unless the fault is ours. Your login and password will be emailed to you once the account is created
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